Posted By Eugene Bruno & Associates Posted in: Rideshare Accident.
Uber is poised to roll out a series of new safety features that could potentially save the lives of their drivers and riders. The ride-hailing company’s reputation has been tarnished by numerous disturbing incidents and crimes, including but not limited to sexual assaults, robbery, assaults, and various violations of privacy.
Following a series of damaging scandals, and after several years of bad publicity, Uber is trying to rescue its reputation, and, as the company’s new CEO Dara Khosrowshahi put it, turn Uber into “the safest transportation platform on the planet.”
One of the most promising safety features coming as part of the company’s safety overhaul is the “Ride Check” feature, which will turn your smartphone into an automatic crash detector.
Our Chula Vista Uber accident attorney at the Eugene Bruno & Associates, P.C., explains that “Ride Check” utilizes the smartphone’s GPS, accelerometer, gyroscope, and other sensors in your phone.
These tools and sensors inside your phone will allow the safety feature to detect whether there has been a motor vehicle accident during an Uber ride. If the new feature detects a crash, the Uber app will automatically send a notification to your phone.
In the notification, you will be asked to answer a series of questions to confirm or deny that there has been an Uber accident. If you confirm that there has been a crash, you will be promoted to call 911. In certain circumstances, Uber’s team of emergency operators may reach out to you or your driver to check up on you.
For the new feature to be triggered, no new permissions on the part of the rider are required, because the “Ride Check” feature is linked to the driver’s smartphone, not the rider’s. “This makes sense considering that an Uber driver is more likely to have the Uber app on compared to riders, who usually keep the app on in the background or turn it off completely during trips,” explains our experienced Uber accident attorney in Chula Vista.
“But how does the crash detection system work?” you may be wondering. The accelerometer in the smartphone does much of the work because it detects when certain spikes of force happen. Based on the data received from the accelerometer, gyroscope, and the GPS, the information is being processed to determine whether or not there has been an accident.
Uber has been working on the new safety feature for over a year since Khosrowshahi took over the reins at Uber. While it may seem that the “Ride Check” feature is a revolutionary feature, it is not entirely true. In fact, Zendrive has been working on a similar crash detection feature for several years now.
Moreover, the new safety feature is not just to detect crashes, as it could also potentially save your life in other situations. For example, the safety feature is also triggered if the Uber vehicle stops for an unusually prolonged period of time. In that case, the rider will be sent a notification asking them to confirm that everything is fine. Based on the response or lack of response, the app will provide the rider with a series of options, including calling 911, or the company’s team of emergency operators may reach out in person.
After all, getting into a vehicle with a complete stranger is not the safest decision you can make in your everyday life, yet Uber is becoming a major part of our everyday life. Given that reports of drivers assaulting riders, and vice versa, are not unheard of in Chula Vista, Los Angeles, and elsewhere in California, Uber’s new safety feature will certainly help the company improve its publicity.
Have you been in an Uber accident? Get a free consultation from our Chula Vista Uber accident attorney from the Eugene Bruno & Associates, P.C. Call our offices at 888-278-6688 or fill out this contact form.